Privacy Policy

Last updated: 9 October 2026 · Stackframe Studios Private Limited ("we") · contact@stackframes.dev

Parcly has no accounts. We collect only what is needed to track your packages and send you updates.

What we process

• Tracking numbers, and the names and icons you give packages. They are stored on our server (Cloudflare) so we can fetch carrier updates and send alerts.
• Carrier tracking events (status, scan location, time) from our tracking provider, Ship24, which receives the tracking numbers you add.
• A random install ID created by the app, plus Apple push tokens and your alert settings, so we can send notifications and Live Activity updates through Apple.
• Apple DeviceCheck and App Attest. Apple confirms the app is genuine and records one bit per device ("free package used"). We never see a device identifier.
• Purchases are handled by Apple. We receive Apple's signed subscription record to unlock Pro. We never see your payment details.
• Anonymous usage events (for example "package added", "paywall shown") sent to PostHog in the EU with a random ID. These are not linked to you, and nothing in them identifies you.

What stays on your iPhone

Your location (used only to show you on the map), camera images and screenshots used to read tracking numbers, and the map of scan cities are processed on your device and never sent to us.

Retention

When you delete a package, we stop following it for you. A tracking number nobody follows, with no activity for 90 days, is deleted with its events. We stop checking for updates 30 days after delivery. To delete your install record, email us from the app's Contact support link and we'll find and delete it. Deleting the app also leaves the record unused.

Sharing

We don't sell data and don't use advertising SDKs. Processors: Cloudflare (hosting), Ship24 (tracking data), Apple (push, DeviceCheck, App Attest, purchases), PostHog EU (anonymous analytics).

Children

Parcly is not directed at children under 13.

Contact

contact@stackframes.dev